Terms of Service

Legal framework governing the use of e. consultancy services and digital resources.

1. Scope of Services

e. provides technical documentation, ISO 22000 supply chain auditing, and cold-chain compliance consulting under the Safe Food for Canadians Act. All deliverables are advisory in nature and do not constitute legal advice or regulatory approval.

Services are rendered on a per-engagement basis as defined in the applicable statement of work. No ongoing obligation exists beyond the agreed scope unless explicitly renewed in writing.

2. Client Responsibilities

The client must provide accurate and complete information regarding their supply chain operations, temperature control systems, and existing compliance records. Failure to disclose material facts may render any audit or recommendation invalid.

  • Maintain access to all relevant facilities, personnel, and documentation during the engagement.
  • Implement corrective actions identified in audit reports within the agreed timeline.
  • Notify e. immediately of any regulatory changes or enforcement actions affecting the subject supply chain.

3. Intellectual Property

All documentation, templates, audit frameworks, and methodologies developed by e. remain the intellectual property of e. unless otherwise agreed in writing. The client receives a non-exclusive, non-transferable license to use deliverables for internal compliance purposes only.

Client-provided data and records remain the property of the client. e. will not disclose such data to third parties except as required by law or with explicit client consent.

4. Limitation of Liability

e. shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use the services, including but not limited to regulatory penalties, lost profits, or supply chain disruptions. The total liability of e. for any claim shall not exceed the fees paid for the specific engagement giving rise to the claim.

This limitation does not apply in cases of gross negligence or willful misconduct by e. or its personnel.

5. Termination

Either party may terminate an engagement with 30 days written notice. In the event of a material breach by either party, the non-breaching party may terminate immediately upon written notice. Upon termination, the client must pay for all services rendered up to the effective date.

Surviving termination: sections 3 (Intellectual Property), 4 (Limitation of Liability), and 7 (Governing Law) shall remain in effect.

6. Modifications to Terms

e. reserves the right to update these terms at any time. Changes will be posted on this page and, for active engagements, communicated via email at least 14 days before the effective date. Continued use of services after the effective date constitutes acceptance of the revised terms.

If a client does not agree to the changes, they may terminate the engagement under section 5.

7. Governing Law and Dispute Resolution

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms shall first be submitted to mediation in Toronto, Ontario, before any court action is initiated.

For legal inquiries, contact: info@eatnq.com or 69623 Angel Lock.

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